Fix Windows 10 error code 19 for CD/DVD drives

I recently tried to convert a CD to MP3 (as part of my private copy for cds without protection), since my car stereo doesn’t have any CD drive at all. Therefore I’ve installed CDEX. CDEX complained about a missing CD drive, which puzzled me since I know that I have a DVDRW drive installed in my desktop PC. Upon further investigation I’ve seen no drive letter assignment in the explorer or disk management of Windows 10.

A closer look in the device manager showed me a problem with my drive:

Windows 10 code 19 dvd drive

I’ve tweeted this and got some responses from the official Windows support account. While I like this unexpected help and its experience, their advise wasn’t really helpful 🙁

I took control and searched the web for the exact error message from the device manager:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)


Beware: Take a backup of your registry before you edit and just follow instructions from the internet! I cannot be held responsible for damage/problems caused to your machine.


 

I only found instructions for older Windows versions. However, I’ve tried those instructions on my machine and found a LowerFilters entry in my machine’s registry:

Windows 10 fix for Code 19

 

I’ve deleted it from the registry and rebooted. After the reboot my drive was working as expected without the need for any new driver or firmware updates.

Update Windows 8.1 Pro to Windows 10 Pro with USB stick

I’m trying since last night to install the update from Windows 8.1 Pro to Windows 10 Pro on my gaming machine. The experience wasn’t smooth as I expected, since I’m using an english Windows installation, while Microsoft’s media creation tool always seem to use the german setup of Windows 10.

You cannot upgrade without data loss (your apps are removed), if you install a different language of Windows. The installation of language packs isn’t helping here either, so you’ll need to install exactly the language version, you’ve once installed.

Windows 10 No Upgrade possible because of different langauge

Unfortunately I only know that my Windows version was english (en). English Windows can be either US (en-us) or Great Britain (en-en). So after a few tweets with @verdreaux I’ve selected en-en and tried to create an USB stick with the Windows 10 update.

https://twitter.com/verdreaux/status/627038983231508481

Your USB stick needs to be formatted in FAT32 format. I’ve started with NTFS but that created an unbootable stick:

https://twitter.com/verdreaux/status/627075414880600064

Ideally you’ll use a tool like Rufus, which will create your USB stick from an ISO file, so that you don’t have to use the Microsoft tool again. If something fails during the creation, it’ll download the 3GB setup files again and again. So its definitely recommended to download the iso in the correct language, architecture and version and then try to write that ISO to a bootable media.

Here’s my used rufus setting. I’ve used MBR but GPT would probably be the better/modern choice:

Rufus Windows 10After the stick creation I’ve rebooted from the stick. I could now select upgrade. However, the setup suggested to start the upgrade from windows without booting from the installation media.

So I’ve rebooted and tried the setup again from the USB stick. The setup is finally in english and I hope its working this time. Right now the installation is checking for updates and this takes ages. I’ll update this post once I have new results ready.

Update 15:28:

The update is running. It seems to keep my installed apps and data:

Ready to install and keep apps and dataUpdate 19:35:

It’s finally running! All apps & settings are still there and working. Glad that this finally worked out. BTW: Although I installed en-en Windows 10 started with en-us langauge settings.

 

Update Windows 8.1 Pro to Windows 10 – my experience

As I’ve written in my last blog post, I’m one of the guys who likes to test the newest and latest software versions. In this case, Windows 10. So I’ve updated my gaming system with the tool from Microsoft I’ve mentioned.

The setup tool of Windows 10 warned me about two things:

  • All your apps will be removed and only your personal data is kept.
  • Your language pack will be removed (english) and will be reset to german.

The first one was really misleading: All apps? What defines an app? Isn’t that only the one from the market place? Apparently not, because I’ve lost all my installed applications as promised. The update wasn’t able to reuse the installed applications, which is really sad for an update imho.

The language pack is reset to german: well, that’s somehow ok, although I’ve installed an english Windows 8.1 pro and only enabled the german keyboard layout and date/timezones. I would have assumed that it continues to use english as the system language, but it seems that you need to install one of the language packs again.

This left me only with one possible choice: restore Windows 8.1. Open start, type „update“ and open the update settings. Select „restore“ from the left menu and select „return to Windows 8.1“.

This option exists only for 31 days after your update and will ask you for the reasons why you want to restore your system. A few restarts later and your system is thankfully restored to its previous state: All apps are working, your Windows 10 reservation is still active.

So if you ask me: It’s too early to update to Windows 10. At least with this media creation tool which seems to support only the creation of new installations of Windows 10.

How to update to Windows 10 immediately without waiting

I’ve reserved on my Windows 8.1 machine the Windows 10 update a few weeks ago. Since yesterday you can now officially install Windows 10 in its final version. The Microsoft update tool should notify you, when the update is ready to install.

However, Microsoft decided to deliver the update files in several waves to keep the load from their content delivery network.

If you are like me interested in getting the newest versions immediately, you’ll probably checked your Windows update setting and didn’t notice any new updates for you.

Yesterday Ginny Caughey recommended to just use a certain command:

The recommended command is this one:

This command should circumvent the limitations given by Microsoft regarding your position in the update waves. However, it always ended in error messages for me, besides downloading around 2,7GB of setup files.

Today I’ve read that there is already a tool available from Microsoft which allows you to create a bootable installation media from a downloaded Windows 10 iso file. This tool also allows you to start the installation of Windows 10 immediately, so you don’t have to wait any longer.

Right now this tool is running and updates my PC to Windows 10 🙂

Windows 8.1 and Intel USB 3.0 eXtensible Host Controller code 10

Sometimes my desktop computer does not recognize its attached devices on its USB 3.0 ports. This is especially annoying when you use these ports for your input devices and you are not able to login to your computer.

I’ve ran a few times into this problem, but never found a real working solution to fix this problem. You can still use the USB 2.0 ports for the input devices, so you are able to login again. When you look at your device manager, you will see an yellow exclamation mark on the

Intel USB 3.0 eXtensible Host Controller

and if you look at its device details you will see an error code 10. A research on the internet showed me that other people are also affected by this, especially in combination with Windows 8.1 (while Windows 7 and Linux pose no problem).

First of all, there is this official Microsoft page for troubleshooting and installation of USB 3.0 devices. IT gave me no new clues and was therefore useless. Then I was full of joy when I found this page in the MSDN blogs from one of the engineers at Microsoft responsible for the USB 3.0 stack in Windows 8. However, while providing much technical background and tips for debugging, it did not help me with my particular code 10 error. If you search the page for „code 10“ you will also find two people desperately looking for a solution, so I’m not alone with this problem. Another excellent technical resource was this page. While providing also a few ideas for what to look for, his ultimate idea was to install the Windows 8.1 update (which I already installed).

So nothing really helped me here. My earlier tries blamed the problem on the integrated USB 3.0 hub of my Dell U2713HM monitor, but it would not help to disconnect the hub and power for a clean reboot. I then thought I could find a better driver on the Asrock page for my Z77E-ITX board but that did not help either.

Only working solution I came up with was to uninstall the controller and to reboot the computer. After this reboot, the controller was reinstalled and worked again. I honestly don’t know what went wrong here, but it is a real annoying thing and I hope that coming Windows updates will fix this.